How to write an inspiring yet firm Leadership / Disciplinary memo

Hi All

eGrabber, thru  ProdEx, has built a highly respected and reputed brand over the past 20 years in the lead generation space.

Thank you very much for helping build a eGrabber into a brand hundreds of thousands of companies trust

Let’s try to keep growing the eGrabber & ProdEx brand value

Here is some informal data that will be of interest to you  the

·         150,000+ companies directly purchased products from eGrabber

·         99%+ of our customers seem to like every eGrabber interaction they had.

·         They like the way our marketing, sales, training, support, website, management, and all customer facing teams come across.

·         They love our response times  and the way we resolve accounting and customer issues

·         Most importantly almost 100% of customers find us to be FAIR & TRUSTWIORTHY

·         We have had several thousand customers who have been using our product for 10+ years

·         We have thousands of customers who have moved multiple companies, and purchased eGrabber tool at their new comes

·         Hundreds of CEO/Founder who used eGrabber, tell me they love our products and addicted to our tools and business philosophy, and they wish they can build a company like ours

·          

The eGrabber brand was built because of the team members like you,

who have joined our team and work towards doing your best in a honest manner daily.

Our brand value was built by team members who are competent, driven to be the best and have a good standard of honesty & ethics.

The secret to eGrabber & ProdEx long term success is in the value we place in having staff who have a sense of high ethics.

At our company, we don’t tolerate people who lie or cheat blatantly and regularly, regardless of how competent and driven they are. If they provide us with forged documents, that is almost always cause for instant HR action.

We can’t take a chance of them interacting with our customers – one publicized unethical incident can ruin our company overnight

My suggestion to each you,
when you see a co-worker, that has begun to tell lies – please remind them of our company policy.

We find, once people have stayed ethical with us for a year, they will have integrated into our culture and  continue to be great co-workers & team members

·         How do you know who needs a little bit of help? Here is a hint - We notice people start by recording wrong start & end times in the attendance register or not signing the movement register, or take & make frequent long personal calls, take frequent personal days off with a different excuse each day or come late/ leave early -  to see if they can get away with it.  The they put fake accomplishment on their status reports etc. It starts small and grows. They never start by wanting to be unethical. They get there because they feel they are getting away with it, and company seems to trust their word.

·         Please let them know the company has a track record of terminating employee for ethics violation, even if they were top performers – and you are in agreement with that policy

·         Please let them know, to protect the company from legal laws & criminals,
plus to improve company performance

we have put in place ability to audit and cross reference almost every aspect
including computer activity, browsing activity, website access activity, email activity,
phone activity, entry/exit tracking etc

I thank you for helping us grow the ProdEx and eGrabber brand.

Let’s create a fun, ethical and performance driven environment

Chandra

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Chandra Bodapati | CEO | eGrabber

408-872-3102 [PST] – San Jose, CA

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